About Us


Moonbug is a global entertainment company that creates and distributes inspiring and engaging stories to expand kids’ worlds and minds.  The Moonbug store offers a tasteful collection of entertaining and inspirational products inspired by Moonbug’s video and audio content which teaches compassion, empathy and resilience to kids around the world.  The Moonbug store is operated and powered by TWG Konnect.  All products on this site are manufactured and fulfilled by TWG Konnect LLC, under license from Moonbug Entertainment Limited


Our customer service email is customersupport@moonbug.com and our customer service hours are Monday through Friday – 9 am to 5 pm EST.

We typically respond to emails within 1  business day of receipt.


Founded in 2018, Moonbug Entertainment is a British media company based in London with offices in London and Los Angeles. Moonbug owns children's YouTube channels, including third-most subscribed channel on YouTube, Cocomelon and Little Baby Bum.


TWG Konnect is an ecommerce agency that specializes in building, marketing and optimizing branded online stores. TWG Konnect can be reached Monday through Friday, 9 am to 5 pm EST at ecommerce@thewildflowergroup.com and is located at 1501 Adams Street Building 6, Hoboken, New Jersey 07030.