CoComelon My First Sing Along Boom Box
- Singalong boombox: This Cocomelon toy has built-in music, including the songs ‘The Wheels on the Bus’, ‘Bath Song’, and ‘Twinkle Twinkle Little Star’
- Real microphone: The built-in microphone for toddlers makes it easy and fun to sing along to your favorite Cocomelon songs
- Flashing lights: This musical toy for toddlers has eye-catching flashing lights to enhance your playtime experience
- Kid-friendly controls: Portable and lightweight, this singalong boombox for kids is ready for playtime anywhere and everywhere
- Perfect Gift: Award winning 'Top Holiday Toy' featured in The Toy Insider’s 2021 Holiday Gift Guide. With cute and colorful graphics, Cocomleon toys make a great gift for any occasion. Visit the ekids brand store to explore even more toys for kids!
How can I contact the Moonbug Store?
Hours: Monday through Friday, 9 am to 5 pm EST
We typically respond to emails within 1 – 3 business days of receipt.
ORDERS AND SHIPPING
How long will it take to receive my order?
Orders typically take 7 – 10 business days to ship, depending on the order. Many Moonbug orders are custom made and printed on-demand. Delivery time varies based on your location and size of your order.
How do I track my order?
You will receive a confirmation email when we receive your order. If you do not receive the confirmation message within a short time of placing your order, please check your Spam or Junk folder just in case the confirmation email got delivered there instead of your inbox. If so, make sure you mark the confirmation as Not Spam, which should allow future messages to get through to you. Once your order has shipped, you will receive a confirmation email with your tracking information.
Do you ship products Internationally?
We ship products worldwide with the exception of Europe. But please note that shipping outside of the United States will bear additional charges and the shipping time to arrive in your location will take longer to arrive.
RETURNS AND EXCHANGES
What is your return policy?
We want you to love your purchase. If you’re not 100% satisfied, we accept returns or exchanges within 30 days from the date you received your order, and you will be charged a 15% re-stocking fee. Shipping fees are not refundable.
Note that items must be returned unused, in the original condition and packaging. Customer pays return shipping.
How do I return or exchange an item?
We accept returns or exchanges within 30 days from the date you received your order. Please contact customer service at email@example.com with your name, order number and reason for returning the item(s).
Customer service will respond via email within 1 – 3 business days with instructions on how to return or exchange.
Who pays for shipping on items for return?
You will be responsible for paying the shipping costs for returning your item. Original shipping costs are non-refundable.
Who pays for shipping on items for exchange?
You will be responsible for paying the shipping costs for returning your item. We will send the new item out to you at no extra cost.
What if an item is damaged or defective?
If you received an item which is damaged or defective, please send a photo of the item and the defect or damaged area to firstname.lastname@example.org. Please include your name, email and order # in your correspondence. We will review the photo and respond with further instructions.
What if I’ve received the item as a gift and I want to return or exchange?
Please contact customer service at email@example.com for returns/exchanges of gifts. Customer service will respond via email within 1 – 3 business days with instructions.
How long until I receive my refund?
Please allow 7 – 10 business days for your return to be processed by our warehouse. The amount of time for the refund to reflect back on your account will depend on your financial institution. Please contact your bank, credit card company or other financial service provider for questions about timing of returned funds.